You can place an order easily on our website www.centurro.pk:

1. Browse our product categories.
2. Add your desired items to the cart.
3. Proceed to checkout.
4. Enter your delivery information and choose a payment method.
5. Confirm your order — you’ll receive an email confirmation once it’s placed.

We offer multiple secure payment options for your convenience:

• Visa & Mastercard debit/credit cards via Bank Alfalah’s Alfa Payment Gateway (APG)
• JazzCash & Easypaisa mobile wallets
• Direct bank transfers (for approved orders)
• Cash on Delivery (COD) — where available

💡 All prices are listed in Pakistani Rupees (PKR).

Yes. All card payments are processed through Bank Alfalah Alfa Payment Gateway, which uses PCI DSS–certified encryption and SSL/TLS security.

We never store your card information — transactions are handled directly by the payment processor. We also do not accept cryptocurrency or unregulated payment methods like Skrill (crypto mode), Payoneer, or Binance Pay to ensure compliance with Pakistani financial regulations.

We deliver nationwide across Pakistan through verified courier partners.

• Lahore / Karachi / Islamabad: 2–4 working days
• Other major cities: 3–6 working days
• Remote areas: Up to 7–10 working days

You’ll receive a tracking number by email once your order is dispatched.

Yes. You may request a return or exchange within14 daysof delivery if the item is unused and in its original packaging.

Please review our detailedRefund & Exchange Policyfor eligibility and instructions.

Refunds are issued to theoriginal payment methodand may take7–14 working daysfor card transactions processed viaBank Alfalah APG.

If your order arrives damaged or incorrect, please contactreturns@centurro.pkwithin48 hoursof delivery.

We’ll arrange a replacement or refund at no extra cost.

Once your order is shipped, you’ll receive a tracking number by email or SMS.

You can track it directly on the courier’s website using that number.

Our support team is available:

• Monday to Saturday: 10:00 AM – 9:00 PM
• Sunday: Closed

You can contact us anytime via support@centurro.pk, and we’ll respond within one working day.

Yes! For bulk purchases, wholesale inquiries, or corporate car-care product orders, please email us at sales@centurro.pk for custom pricing and assistance. You can also contact us on WhatsApp at +92 311 1000156, and our team will be happy to help you with your requirements.